Your mission
Within Network Operations, we are building a smart, lean, and high-performing organization to operate, run and scale our high-power EV charging network.As Reliability Engineer you will be responsible for identifying and resolving hardware and software quality issues across charging infrastructure as well as the charging process overall. This role involves analyzing recurring failures, managing software/firmware test environments. It includes supporting and evaluating software firmware rollouts in terms of performance and bug-fixing effectiveness, as well as acting as a central quality interface between internal teams and suppliers.
Close collaboration with manufacturing partners is required to conduct root cause analyses and ensure continuous improvement
This role is suitable for experienced professionals in EV business with a high standard of quality and a passion for innovative technologies.
- Identify, assess, and drive the resolution of hardware and software quality issues across the charging infrastructure and charging process overall for HPC chargers (≥350 kW) covering both all in-one and power distributed architectures
- Monitor and analyze recurring hardware and software failures, including structured root cause identification
- Manage software/firmware test environments and oversee the validation of new software and firmware releases within the IONITY charging ecosystem.
- Support, monitor, and evaluate software rollouts with a focus on system performance and the effectiveness of bug fixes
- Serve as the central quality interface between Network Operations (N.OPS) and the Technical Supplier Management team as well as directly with IONITY suppliers
- Collaborate closely with IONITY manufacturing partners to conduct in-depth root cause analyses and implement sustainable corrective actions
Your profile
- Bachelor’s or Master’s degree in Electrical Engineering, Automotive Engineering, Industrial Engineering, or a comparable technical field
- Minimum 2–3 years of relevant professional experience
- Strong understanding of hardware (e.g. power electronics) and software interactions within charging infrastructure or similar technical systems
- Ability to analyze performance data and identify trends, anomalies, and potential issues
- Experience in validation, testing, or quality assurance processes
- Strong stakeholder management skills
- Experience working in international, cross-functional, or multi-team environments
- Excellent communication skills in English
- Ability to clearly and precisely communicate complex technical topics