Your mission
The IONITY Operations team is looking to hire a Field Service Engineer to provide diagnostic and technical support during the servicing of our High Power Charging (HPC) stations. You will travel to our HPC sites within a defined region to perform maintenance, troubleshooting, and repair activities at existing stations. Experience with and confidence in handling such systems is essential. The home office base for this role is located in the Spain.
âąÂ Provide technical support in order to minimize system downtime
âąÂ Onsite root cause analysis, service, repair, and maintenance actions
âąÂ Ordering and handling of spare parts for our HPC stations
âąÂ Debug systems and perform remote diagnostics on field failures by reviewing logged data
âąÂ Support in developing processes, documentation, and diagnostic knowledge for standard service actions
âąÂ Recognize trends and patterns in field failures and provide feedback to the central team to drive improvements
âąÂ Work closely with engineering and operations teams to ensure new issues are thoroughly investigated and that corrective measures are implemented
âąÂ Travel internationally when required, including for internal workshops and cross-border repair missions
Your profile
âąÂ Certified professional electrician; additional Environmental, Health, and Safety certifications are a plus
âąÂ Switching permit for medium voltage devices/transformers
âąÂ Approximately 2â3 years of experience as a field service technician, ideally with similar technical equipment
âąÂ Willingness to travel regularly â sometimes on short notice and for extended periods â with a proactive and solutions-oriented mindset
âąÂ Availability for off-hours calls and assignments
âąÂ Technical degree in Electrical Engineering or equivalent
âąÂ Strong communication and collaboration skills with external service providers
âąÂ Fluency in French and English (written and spoken); additional European languages are an advantage
âąÂ Strong self-management skills with excellent organizational and documentation abilities
âąÂ Proven ability to manage multiple tasks and challenges simultaneously
âąÂ Proficiency in standard office and database software (MS Office)
âąÂ Ability to read and interpret mechanical drawings and electrical schematics
