FAQs
Cé go léiríonn an IONITY App cathain a bhfuil pointí luchtaithe ar fáil agus go soláthraíonn sé sonraí úsáideacha faoi ár suíomhanna, ní gá duit an aip chun luchtú leis an gcárta luchtaithe. Tabhair faoi deara áfach gur tríd an aip amháin is féidir an cárta luchtaithe a ordú agus a bhainistiú.
Tá Sínithe Míosúla IONITY bailí i 23 tír Eorpacha, níl aon íos-théarma conartha i gceist, agus is féidir an síntiús a fhoirceannadh am ar bith le tréimhse fógra míosa.
Tá Sínithe Bliantúla IONITY bailí freisin i 23 tír Eorpacha. Críochnaíonn gach síntiús go huathoibríoch ag deireadh théarma an chonartha tar éis 12 mhí agus ní athnuartar go huathoibríoch é. Más mian leat leanúint ar aghaidh leis an síntiús bliantúil tar éis na tréimhse 12 mhí, ní mór duit clárú go gníomhach do shíntiús nua.
You can easily plan EV charging stops for summer road trips across Europe with IONITY’s ultra-fast charging network. With over 6,000 charging points across more than 850 locations in 24 countries, IONITY offers fast, reliable and convenient charging along highways in Europe (and increasingly in cities). Download the IONITY App or view our network map to discover our locations.
Cuir in iúl le do thoil d’oibreoir tiomnaithe an chabhlachais ionas gur féidir leo dul i dteagmháil lenár bhfoireann tacaíochta.
Tar éis don chárta teacht sa phost, ní gá ach é a ghníomhachtú i gceithre chéim shimplí:
1. San Aip, sconna ar “Profile”
2. Ansin téigh go “Charging Card”
3. Anseo gheobhaidh tú an rogha “Activate your charging card”
4. Cuir isteach uimhir an chárta atá ar chúl do chárta agus deimhnigh.
Tá tú réidh le dul!
1. Organizer
The organizer of the Winter Giveaway is IONITY GmbH, Moosacher Str. 84, 80809 Munich ("IONITY").
This giveaway is not connected to the platforms on which it is promoted, such as Facebook, Instagram, TikTok, and Reddit, and is in no way sponsored, supported, or organized by Facebook, Instagram, TikTok, and/or Reddit.
2. Participation
2.1 The Winter Giveaway takes place from 30 November 2025, to 24 December 2025. To participate in the giveaway, each eligible participant must provide the requested data in the form (i.e., first name, last name, email address as registered in their IONITY customer account). By participating in the giveaway, the participant accepts these terms and conditions.
2.2 Eligible participants are individuals aged 18 and older who are purchasers of an IONITY subscription (i.e., IONITY Power / IONITY Power 365 or IONITY Motion or IONITY Motion 365) that is valid during the giveaway period or who will conclude such an IONITY subscription by 6 PM CET on 24 December 2025 at the latest. Furthermore, to be eligible, the individual must reside in one of the countries where IONITY operates charging stations (see ionity.eu), with the exception of Portugal. Multiple entries to the giveaway are not permitted.
2.3 Employees of IONITY GmbH and/or affiliated companies and their immediate family members (spouses, children, parents) are excluded from participation in the giveaway.
2.4 IONITY reserves the right to exclude individuals from the giveaway in the event of a violation of the terms and conditions. Those who provide false personal information may also be excluded from the giveaway.
3. Procedure
3.1 Every eligible participant who truthfully enters the required data on the platform where the giveaway takes place during the aforementioned period can participate in the Winter Giveaway.
3.2 Prizes will be drawn randomly from all participants who enter the giveaway during the giveaway period.
4. Prizes
4.1 The following prizes will be drawn among all participants:
- 1x 1 La Marzocco Linea Micra (espresso machine) in IONITY design
- 24 x 1 credit from IONITY for 400 kWh
- 50 x 1 IONITY Beanie
- 200 x 1 IONITY CoffeeMmug
- 100 x 1 ALRIGHTY Caretrade Coffee "Easy Espresso” Beans
Each winner will be contacted via email on December 28, 2025.
The respective prize will be handed over to the winners personally or sent by post. Any customs fees incurred due to the shipping of the prize shall be borne by the winner.
4.2 Only the prizes specified in these terms and conditions are eligible for the draw. Legal recourse is excluded. Prizes are not transferable and cannot be assigned. The respective winner is responsible for any taxes incurred on the prize.
5. Liability / Warranty / Changes to Terms and Conditions and/or Prizes
5.1 With the handover or transfer of the prizes, IONITY, its employees, and representatives are released from any obligations arising from this giveaway. IONITY, its employees, and representatives are only liable for intent and gross negligence. This does not apply to injuries to body, life, and health, as well as claims under the Product Liability Act. In cases of simple negligence, IONITY, its employees, and representatives are only liable if a significant contractual obligation has been violated. In this case, liability is limited to typically foreseeable damages.
5.2 In accordance with Section 5.1, IONITY, its employees, and representatives assume no liability for damages that may arise in connection with the acceptance of the prizes and/or subsequently. IONITY, its employees, and representatives assume no liability or warranty for material and legal defects of the prizes drawn. IONITY, its employees, and representatives also bear no costs that may arise for the winners through the acceptance or redemption of the respective prize.
5.3 IONITY, its employees, and representatives do not guarantee the problem-free use of the internet and platforms such as Facebook, Instagram, TikTok, Reddit, or others. Furthermore, IONITY is not liable for disruptions and/or the loss of electronic transmissions/downloads.
5.4 IONITY reserves the right to make changes to the announced prizes if circumstances require it. Objections are not possible. IONITY also reserves the right to shorten, extend, change, or cancel the giveaway without giving reasons and without any claims for liability or damages arising from this. These terms and conditions may be changed by IONITY at any time without giving reasons, particularly for legal reasons. A termination or cessation of the giveaway occurs especially if legal reasons prevent the proper execution of the giveaway. If such termination is caused by the behavior of a participant, IONITY may demand compensation for any damages incurred.
5.5 IONITY assumes no liability for the content of comments/user contributions, even if made in the context of the giveaway.
6. Data Protection
Participant data will be processed in accordance with Article 6(1)(b) of the GDPR solely for the purpose of conducting and processing the giveaway and will subsequently be deleted unless there are legal retention obligations.
Detailed information on data protection can be found in IONITY's Privacy Policy at ionity.eu/policies/privacy.
7. Applicable Law
In the event of disputes, only German law shall apply.
The fastest way to charge an EV on a road trip across Europe is to use use ultra-fast charging from a pan-European network like IONITY, which has charging points in 24 countries. Even if your EV cannot accept charging power of up to 600 kW, our charging points will still enable you to charge at the maximum power your EV can accept. Learn more about ultra-fast charging in 3 easy ways to achieve the fastest charging speeds.
Cé go bhfanann an táille bhunmhíosúil agus an táille aon‑uaire bhliantúil do ár síntiúis mar an gcéanna, d’fhéadfadh praghsanna luchtaithe athrú ó thír go tír agus tú ag taisteal. Is féidir leat na praghsanna luchtaithe in aghaidh an kWh do gach tír a fháil níos airde ar an leathanach seo trí na tíortha a athrú leis an roghchlár anuas.
Glaoigh le do thoil ar an uimhir seirbhíse atá le feiceáil ar an stáisiún IONITY.
Glactar le do chárta luchtaithe ag gach pointe luchtaithe IONITY. Sonrascfar na seisiúin luchtaithe sa ghnáth-airgeadra áitiúil sa tír ina ndéantar an luchtú. Is féidir leat an praghas in aghaidh an kWh do gach suíomh luchtaithe ar leith a fheiceáil go díreach san aip.
The best way to avoid queues at EV chargers during summer holidays is to plan ahead and use a route planner, such as the one in the IONITY App, to identify peak charging times. You can also use the IONITY App to view the number of chargers at each IONITY Location, check charger availability before arriving on-site and identify how close to finishing a session each driver is when you arrive. Read more tips in our summer charging guide.
Is féidir leat uasghrádú go IONITY Power am ar bith san IONITY App. Ní gá ach dul go dtí an rannán cuí agus an plean síntiúis nua atá uait a roghnú. Gheobhaidh tú dearbhú ordaithe san IONITY App agus ag an seoladh ríomhphoist atá cláraithe i do chuntas úsáideora. Cuirfear an t‑uasghrádú i bhfeidhm láithreach agus taispeánfar é san IONITY App. Is féidir leat íosghrádú ó IONITY Power go IONITY Motion freisin san aip; taispeánfar é seo san IONITY App ach ní thiocfaidh sé i bhfeidhm go dtí an chéad dáta billeála eile.
Tá an IONITY App úsáideach chun nascleanúint a dhéanamh ach ní mór an t‑údarú luchtaithe a phróiseáil leis an gCárta Luchtaithe IONITY Fleet.
Tá an praghas chun luchtú le Cárta Luchtaithe IONITY mar an gcéanna agus atá sé nuair a dhéanann tú luchtú tríd an aip. Is féidir leat na rátaí luchtaithe a fheiceáil i sonraí do shíntiúis faoin gcuid “Subscriptions” san aip.
Is pleananna síntiúis mhíosúla iad IONITY Motion agus IONITY Power le praghsanna laghdaithe in aghaidh an kWh agus conradh solúbtha míosúil ar féidir a chealú am ar bith. Is pleananna síntiúis bhliantúla iad IONITY Motion 365 agus Power 365 a thairgeann na praghsanna céanna in aghaidh an kWh leis na pleananna míosúla comhfhreagracha (Motion nó Power) ach a mhairfidh ar feadh 12 mhí, agus an táille síntiúis á híoc mar íocaíocht aon-uaire roimh ré. Críochnaíonn gach plean go huathoibríoch tar éis an téarma 12 mhí gan athnuachan uathoibríoch.
IONITY’s charging etiquette guide shares six tips to ensure everyone using the network has a smooth charging experience, particularly when more drivers are on the road. These include waiting patiently to use our chargers, being courteous to fellow drivers, and stopping your charging session at 80%. Read the full charging etiquette guide.
Gheobhaidh tú stáisiúin IONITY chun do chabhlach EV a luchtú i 23 tír Eorpacha. Níl an Phortaingéil ar fáil faoi láthair.
Seachadfar do chárta luchtaithe i gceann thart ar dhá sheachtain.
IONITY’s Charge Champions will visit selected IONITY Locations throughout summer 2026 to offer drivers an additional boost and help make summer journeys more enjoyable. You can meet our Charge Champions at the following locations:
Croatia
Gospic: 1 and 8 August
Kanfanar: 20, 24 and 27 July
Zadar: 20 June, 4, 18 and 25 July, 1, 15, 22 and 23 August, 5 September
France
Bourbonnais: 11, 18, 19, 25 and 26 July, 2, 8, 9 and 15 August
Jura: 4, 11, 18, 19 and 25 July, 22 and 29 August
La Ferté Bernard: 4, 10, 11, 18 and 25 July
Mâcon Saint-Albain: 10, 11, 18 and 25 July
Plaines de Beauce: 4, 10, 11, 17, 18, 24 and 25 July
Saint-Rambert Est: 5, 18, 24 and 25 July, 8, 9 and 16 August
Tours La Longue Vue: 4, 10, 11, 18, 24 and 25 July, 7 August
Vidauban Sud: 4, 11, 18 and 25 July, 16 August
Village Catalan Est: 1 and 8 August
Village Catalan Ouest: 4, 11, 18 and 25 July
Germany
Aalbek West: 4, 5, 10, 11, 12 and 13 July
Buddikate Ost: 17, 18, 19, 24, 25 and 26 July
Harz Ost: 17, 18, 19, 24, 25, 26 and 31 July, 1 and 2 August
Lüneburger Heide West: 3, 4, 10, 11, 12, 13, 19 and 20 July
Lüneburger Heide Ost: 11, 12, 17, 18, 19, 24, 25 and 26 July
Italy
Affi: 4, 5, 11, 12, 18, 19, 24, 25, 26 and 31 July, 1, 2, 9, 15, 16, 22 and 23 August
Brennero: 4, 5, 10, 11, 12, 17, 18, 19, 24, 25, 26 and 31 July, 1, 2, 7, 8, 9, 14, 15, 16, 21, 22 and 23 August
Trento: 4, 5, 11, 12, 18, 19, 24, 25, 26 and 31 August, 1, 2, 8, 9, 15, 16, 22 and 23 August
Sea, sonrascfar gach seisiún luchtaithe de réir tíre, mar aon leis an táille rochtana (táille Chárta Luchtaithe IONITY Fleet), uair sa mhí chuig d’oibreoir tiomnaithe cabhlachais.
Ní féidir agat ach cárta luchtaithe gníomhach amháin a bheith agat ag an am céanna. Más gá duit cárta nua (m.sh. mar gheall ar chailleadh nó damáiste), níl le déanamh ach do chárta reatha a chealú san aip agus cárta ionaid a ordú.
Is féidir, is féidir leat aistriú ó shíntiús míosúil go IONITY Motion 365 nó Power 365 am ar bith. Tiocfaidh an t-athrú i bhfeidhm láithreach tar éis duit do shíntiús bliantúil a dheimhniú agus a íoc. Tabhair faoi deara nach féidir aistriú ó shíntiús bliantúil go síntiús míosúil go dtí deireadh an téarma 12 mhí.
You can find IONITY chargers in 24 countries across Europe. This means you can enjoy ultra-fast charging over the summer at fair rates in countries such as Croatia, Denmark, France, Germany, Italy and more. View our network map to discover IONITY Locations.
Tá meas againn ar an GDPR agus ní cheanglaímid aon sonraí pearsanta le Cártaí Luchtaithe IONITY Fleet. Mar sin féin, liostálfar ar an sonrasc míosúil ina bhfuil na seisiúin luchtaithe na huimhreacha UID cárta a úsáideadh chun údarú a dhéanamh. Mar sin tá an rogha ag oibreoir an chabhlachais an úsáid a sheiceáil.
Is féidir, is féidir leat uasghrádú go IONITY Power 365 ó Motion 365 am ar bith. Nuair a dhéanann tú é sin, tosóidh téarma seasta do shíntiúis bhliantúil nua ar an dáta a dhéanann tú an t-athrú, agus cuirfimid an difríocht i gcostais síntiúis i gcion ar bhonn pro rata.
The IONITY App can help you plan EV charging across Europe by showing you how many chargers are available in each country, planning a route for you and calculating how often you will need to charge. With all these features in one place, drivers only need to use one app to plan, pay for and charge their EV in 24 countries. Download the IONITY App today.
Is féidir leat do shíntiús a chealú san IONITY App am ar bith. Tar éis duit an síntiús a chealú, fanfaidh sé gníomhach go dtí do chéad dáta billeála eile, ar féidir leat a fheiceáil i do chuntas. Is é do dháta billeála an dáta a chríochnaíonn do shíntiús bliantúil nó an dáta a gheobhaidh tú sonrasc gach mí do do shíntiús míosúil.
Chun an t-eolas ábhartha ar fad a bheith réidh agus an próiseas a bhrostú, is féidir leat T&C IONITY Fleet a íoslódáil. Táimid ag tnúth le do iarratas trínár bhfoirm teagmhála.
Beifear ag bailiú agus ag sonrascú na táille síntiúis mhíosúla gach mí, ag tosú ar an lá a gcláraíonn tú agus ansin ar an dáta céanna gach mí ina dhiaidh sin – is é sin do dháta billeála. Mar shampla, má chláraíonn tú ar 02.06.2024, gearrfar agus sonrascfar an síntiús an lá céanna. An mhí dar gcionn, gearrfar agus sonrascfar thú ar 02.07.2024.
Beifear ag bailiú agus ag sonrascú na táille aon-uaire bhliantúla ag tús do shíntiúis, agus clúdóidh sí 12 mhí de chostais síntiúis. Mar shampla, má chláraíonn tú ar 02.06.2024, gearrfar agus sonrascfar an táille an lá céanna, agus fanfaidh do shíntiús bliantúil gníomhach go dtí 02.06.2025.
You can easily pay for charging at IONITY chargers in 24 countries across Europe using contactless, your credit or debit card, Apple Pay, or Google Pay. You can also unlock a reduced charging price by using the IONITY App or signing up for one of our subscriptions.
Is féidir, is féidir leat do EV a luchtú gan síntiús IONITY a bheith agat. Mar sin féin, is minic a íoctar na coigilteanais a dhéanann tú mar chustaiméir IONITY Motion as tar éis ach aon seisiún luchtaithe amháin (le seisiún luchtaithe meánach de 30 kWh).