While the IONITY App shows when charging points are available and offers helpful details about our locations, you don’t need the app to charge using the charging card. However, please note that the charging card can only be ordered and managed through the app.

IONITY Monthly Subscriptions are valid in 23 European countries, there is no minimum contract period, and the subscription can be terminated at any time with a notice period of one month.

IONITY Annual Subscriptions are also valid in 23 European countries. Each subscription ends automatically at the end of the contract term after 12 months and is not renewed automatically. If you want to continue using the annual subscription after the 12-month term, you need to actively sign up for a new subscription.

You can easily plan EV charging stops for summer road trips across Europe with IONITY’s ultra-fast charging network. With over 6,000 charging points across more than 850 locations in 24 countries, IONITY offers fast, reliable and convenient charging along highways in Europe (and increasingly in cities). Download the IONITY App or view our network map to discover our locations.

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Please inform your dedicated fleet operator to reach out to our support.

After the card arrives by mail, you’ll need to activate it in just four simple steps:

1. In the App, tap on “Profile”
2. Then navigate to “Charging Card”
3. Here you will find the option to “Activate your charging card”
4. Enter the card number you find on the back of your card and confirm.

You’re all set to go!

The fastest way to charge an EV on a road trip across Europe is to use use ultra-fast charging from a pan-European network like IONITY, which has charging points in 24 countries. Even if your EV cannot accept charging power of up to 600 kW, our charging points will still enable you to charge at the maximum power your EV can accept. Learn more about ultra-fast charging in 3 easy ways to achieve the fastest charging speeds.

While the monthly base fee and annual one-time fee for our subscriptions remain the same, charging prices may vary by country when you're traveling. You can find the charging prices per kWh for each country further up on this page by switching between countries using the drop-down menu.

Please call the service number displayed on the IONITY station.​

Your charging card is accepted at all IONITY charging points. Charging sessions will be billed in the local currency of the country where the charging takes place. You can view the price per kWh for each specific charging site directly in the app.

The best way to avoid queues at EV chargers during summer holidays is to plan ahead and use a route planner, such as the one in the IONITY App, to identify peak charging times. You can also use the IONITY App to view the number of chargers at each IONITY Location, check charger availability before arriving on-site and identify how close to finishing a session each driver is when you arrive. Read more tips in our summer charging guide.

You can upgrade to IONITY Power anytime within the IONITY App. Just go to the associated section and select your desired new subscription plan. You will receive an order confirmation in the IONITY App and at the email address registered in your user account. The upgrade will be implemented immediately and displayed in the IONITY App. You can also downgrade from IONITY Power to IONITY Motion within the app, which will be reflected in the IONITY App, but will only take effect from the next billing date.

The IONITY App is helpful for navigating but the charging authorization must be processed with the IONITY Fleet Charging Card.

The price for charging with an IONITY Charging Card is the same as when charging through the app. You can view the charging rates in your subscription details under “Subscriptions” in the app.

IONITY Motion and IONITY Power are monthly subscription plans with reduced kWh prices and a flexible monthly contract that can be cancelled at any time. IONITY Motion 365 and Power 365 are annual subscription plans that offer the same kWh prices as the corresponding monthly plan (Motion or Power) but run for 12 months with the subscription charged as a one-time upfront fee. Each plan ends automatically after the 12-month term without renewal.

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IONITY’s charging etiquette guide shares six tips to ensure everyone using the network has a smooth charging experience, particularly when more drivers are on the road. These include waiting patiently to use our chargers, being courteous to fellow drivers, and stopping your charging session at 80%. Read the full charging etiquette guide.

You'll find IONITY stations to charge your EV fleet in 23 European countries. Portugal is currently not available.

Your charging card will be delivered in approximately two weeks.

IONITY’s Charge Champions will visit selected IONITY Locations throughout summer 2026 to offer drivers an additional boost and help make summer journeys more enjoyable. You can meet our Charge Champions at the following locations:

Croatia

Gospic: 1 and 8 August

Kanfanar: 20, 24 and 27 July

Zadar: 20 June, 4, 18 and 25 July, 1, 15, 22 and 23 August, 5 September

France

Bourbonnais: 11, 18, 19, 25 and 26 July, 2, 8, 9 and 15 August

Jura: 4, 11, 18, 19 and 25 July, 22 and 29 August

La Ferté Bernard: 4, 10, 11, 18 and 25 July

Mâcon Saint-Albain: 10, 11, 18 and 25 July

Plaines de Beauce: 4, 10, 11, 17, 18, 24 and 25 July

Saint-Rambert Est: 5, 18, 24 and 25 July, 8, 9 and 16 August

Tours La Longue Vue: 4, 10, 11, 18, 24 and 25 July, 7 August

Vidauban Sud: 4, 11, 18 and 25 July, 16 August

Village Catalan Est: 1 and 8 August

Village Catalan Ouest: 4, 11, 18 and 25 July

Germany

Aalbek West: 4, 5, 10, 11, 12 and 13 July

Buddikate Ost: 17, 18, 19, 24, 25 and 26 July

Harz Ost: 17, 18, 19, 24, 25, 26 and 31 July, 1 and 2 August

Lüneburger Heide West: 3, 4, 10, 11, 12, 13, 19 and 20 July

Lüneburger Heide Ost: 11, 12, 17, 18, 19, 24, 25 and 26 July

Italy

Affi: 4, 5, 11, 12, 18, 19, 24, 25, 26 and 31 July, 1, 2, 9, 15, 16, 22 and 23 August

Brennero: 4, 5, 10, 11, 12, 17, 18, 19, 24, 25, 26 and 31 July, 1, 2, 7, 8, 9, 14, 15, 16, 21, 22 and 23 August

Trento: 4, 5, 11, 12, 18, 19, 24, 25, 26 and 31 August, 1, 2, 8, 9, 15, 16, 22 and 23 August

Yes, all charging sessions per country and the access fee (IONITY Fleet Charging Card fee) will be invoiced once per month to your dedicated fleet operator.

You can only have one active charging card at a time. If you need a new card (e.g. due to loss or damage), simply cancel your current one in the app and order a replacement.

Yes, you can switch from a monthly subscription to IONITY Motion 365 or Power 365 at any time. The change takes effect immediately after you confirm and pay for your annual subscription. Please note that switching from an annual to a monthly subscription is not possible until the end of the 12-month term.

You can find IONITY chargers in 24 countries across Europe. This means you can enjoy ultra-fast charging over the summer at fair rates in countries such as Croatia, Denmark, France, Germany, Italy and more. View our network map to discover IONITY Locations.

We do respect GDPR and do not link any personal data with our IONITY Fleet Charging Cards. However, the monthly invoice with charging sessions will list the card’s UID numbers that have been used for authorization. So, the fleet operator has an option to check the usage.

Yes, you can upgrade to IONITY Power 365 from Motion 365 at any time. When you do, the fixed term of your new annual subscription will begin on the date you make the switch, and we will offset the difference in subscription costs on a pro rata basis.

The IONITY App can help you plan EV charging across Europe by showing you how many chargers are available in each country, planning a route for you and calculating how often you will need to charge. With all these features in one place, drivers only need to use one app to plan, pay for and charge their EV in 24 countries. Download the IONITY App today.

You can cancel your subscription in the IONITY App at any time. After cancelling your subscription, it will stay active until your next billing date, which you can see in your account. Your billing date is the date your annual subscription ends or the date you are invoiced monthly for your monthly subscription.

To have all relevant information ready and speed up the process,please download IONITY Fleet T&C. We’re looking forward to your request via our contact form.

The monthly subscription fee will be collected and invoiced monthly, starting with the day you subscribed and then every month the same date, your billing date. For example, if you subscribe on 02.06.2024, you will be charged and invoiced on the same day. The next month you will be charged and invoiced on the 02.07.2024.

The one-time annual subscription fee will be collected and invoiced at the beginning of your subscription and will apply for 12 months of subscription costs. For example, if you subscribe on 02.06.2024, you will be charged and invoiced on the same day, and your annual subscription will remain active until 02.06.2025.

You can easily pay for charging at IONITY chargers in 24 countries across Europe using contactless, your credit or debit card, Apple Pay, or Google Pay. You can also unlock a reduced charging price by using the IONITY App or signing up for one of our subscriptions.

Yes, you can charge your EV without having an IONITY subscription. However, the savings you make as an IONITY Motion customer often pay off after just one charging session (with an average charging session of 30 kWh).